The PadsPass Pet ID and Digital Pet Passport is designed for your cats, dogs, emotional support animals (ESAs), and service dogs, helping you keep all their health records, microchip info, and travel documents in one secure place. The app is currently available for download from the US Apple App Store, with Android coming in winter 2025.

PadsPass Pet ID

• Free for (1) pet

• Keeps your pet’s medical records and microchip number safe in one place

Digital Pet Passport

• $250/year for up to (5) pets
• Store your pet's health records and have them verified, whether you travel or just want to keep them all in one place

• Uses your pet’s health records to check destination requirements

• Provides step-by-step pet travel guidance that complies with the latest government regulations

• While traveling, show your pets' digital records where they are accepted 

Internet access is needed to upload documents and access some features like airline comparisons, but key records can be saved for offline access during travel.

Sharing and Accessibility

• You can share your Pet ID with anyone who needs access to your pet's vaccination records and microchip number

• Your data is stored in the cloud, so you can log in from any device and access your pet’s information instantly

For technical assistance with using the PadsPass app or updating your account details, email support@padspass.com or submit your request using the form below.

Account Setup Tips
To save time when creating your account and adding pets, keep the following information handy:

• Your pet’s microchip number

• Copies of rabies and other vaccination records

• Your pet’s date of birth or estimated date of birth

• Your pet’s breed

• A photo of your pet

Having these details ready will make setup easier and ensure your pet’s records are complete from the start. If you input any of these incorrectly, you'll need to contact us to request the information to be changed. We will review it and respond to your request within 48 hours.

Additional Support Options

You can also access CatBot, our 24/7 agent available to answer any questions relating to the Pet ID.

Have a Travel Question? You Need a PupGrade!

Upgrade to the Digital Pet Passport for access to our full travel knowledge base. Upgrade right meow here.

Below you will find a reference of the terms and acronyms you’ll come across while managing your pet’s care in the PadsPass mobile app.

Vaccinations

Vaccinations help prevent your pet from getting sick by training their immune system against diseases, are often required for travel. PadsPass makes it easy to keep them all organized in one place.

Bordetella Vaccine: helps protect dogs from kennel cough, a common and contagious cough in social settings like boarding, grooming, or dog parks.

DHPP Vaccine: a core combination vaccine that protects dogs from distemper, adenovirus, parainfluenza, and parvovirus. It’s given as a puppy series with regular boosters and is commonly required for daycare, boarding, and training.

Leptospirosis Vaccine: protects dogs against a serious bacterial disease spread through infected animal urine and contaminated water sources.

Rabies Vaccine: an altered or inactive form of the rabies virus that safely trains your pet's immune system to prevent rabies and protect public health. It is considered an essential vaccination for pets who travel internationally.

Parasite Treatments

Parasite treatments are a medication or care regimen used to prevent or eliminate parasites in pets, following specific dosing and instructions.

Acaricidal Treatment: flea and tick preventative required by some destinations like Bermuda and Puerto Rico before entry to prevent parasite spread.

Echinococcus Treatment: Also known as a tapeworm treatment. It is a deworming medication given to pets to kill tapeworms, prevent further infection, and may be required for travel.

Microchips

These small, permanent implants placed under a pet’s skin provide a unique ID to help identify them and are often required for travel.

Microchip Scan: A handheld reader detects your pet’s implanted microchip and displays its unique ID number, which a veterinary professional, animal warden, or inspector can use to confirm identity, access health records, and help reunite lost pets more quickly.

Veterinary Roles & Titles

This section will explain common veterinary titles to help pet owners understand roles and responsibilities of those caring for their pets.

BVSc: stands for Bachelor of Veterinary Science. This is a veterinary degree title used in many countries and is comparable to the DVM/VMD in North America.

DVM: stands for Doctor of Veterinary Medicine and is the standard degree awarded to veterinarians in North America upon completion of veterinary school.

MRCVS: Holders of this title are veterinarians that are members of the Royal College of Veterinary Surgeons (RCVS), which is a mandatory qualification to practice as a veterinary surgeon in the UK. 

VMD: stands for Veterinariae Medicinae Doctoris and is the equivalent of a DVM (Doctor of Veterinary Medicine), awarded exclusively to graduates of the University of Pennsylvania’s veterinary program. It’s common to see veterinarians with this credential in Pennsylvania or on televet platforms instead of DVM.

Visit PadsPass Veterinary Practices to learn more, register your veterinary practice, and start verifying patients with active Digital Pet Passport subscriptions using Checkpoint beginning in October 2025.

How PadsPass Supports Your Traveling Patients
PadsPass helps veterinary teams support patients traveling internationally by providing real-time guidance on health certificates, reducing errors, ensuring compliance, and letting your team get back to caring for patients.

• If your jurisdiction or agency accepts digital animal health documentation for animals traveling to and from your region, you can accept PadsPass as valid proof of identification and verified health records.

• If your jurisdiction or agency does not accept digital health documentation, PadsPass will guide and remind pet parents of your specific regulations, including whether digital records are accepted or not, ensuring compliance with your requirements.

These are features that are coming soon to the Digital Pet Passport: 

• Download from Google Play (Android)
• PadsPass CheckPoint for veterinary clinics 
• Document verification
• QR Code sharing 
• Multiple users on a single Digital Pet Passport account
• Dynamic Checklists
• Notifications for Travel Requirements, Treatment Reminders, Verification Approval, etc.
• Memorializing animals taking their Final Journey
• In-App Health Certificate Generator
• Additional destinations

Is there a feature you'd like to see that's not listed above? Send us a support message through this portal and let us know what you want to see first!

If you're considering upgrading to the Digital Pet Passport, you can use it to travel between:

• Bermuda
• Puerto Rico
• US East Coast
• Canada East Coast

More destinations landing daily! Check back if you're considering upgrading or start early and be ready to travel when they land!