Demo Video
Understand how the Digital Pet Passport and CheckPoint works with a single short onboarding video and at the end of it you can claim your FREE DIGITAL PET PASSPORT (a $250 yearly value) by completing the offer form.
Welcome Aboard!
Leave the burden of international pet travel to us. PadsPass gives your clients access to up-to-date, self-guided pet travel information, allowing them to navigate requirements independently using expert- and vet-informed guidance for destinations available in the app.
Access here
Marketing Assets
Make your clients aware you're onboarded with PadsPass with our marketing assets to have them subscribe and let our software manage travel prep.
Support
Use our FAQs, AI chat support, or submit a support request.
TO CLAIM YOUR FREE DIGITAL PET PASSPORT
Watch this 4 minute video and learn how the Digital Pet Passport works with CheckPoint.
FAQs and Support
For veterinary professionals
How can I share our clinic is verified?
We'll do the work of letting your clients who are our users know that you're now verified with PadsPass and they can use the document upload verification feature.
We also have some suggested copy and visual assets you can use to share with your clients you are now a verified clinic here.
How does PadsPass affect my workflow?
PadsPass is designed to streamline your workflow. You receive a simple notification to verify your patient’s uploaded records — there’s no extra data entry or paperwork for your clinic.
How accurate and up-to-date are the travel rules and requirements?
PadsPass tracks current airline and government regulations for each destination. You can trust that the guidance your clients receive reflects the latest legal and health requirements.
What if a pet’s records are incomplete or incorrect?
If a record is missing information or doesn’t meet requirements, PadsPass flags it for review. You can guide the pet parent to update the record before travel, helping prevent last-minute complications.
Does using PadsPass reduce liability for my clinic?
Yes. Your role is verification only — PadsPass puts the responsibility for travel compliance with the pet parent. You’re helping ensure accuracy, but you aren’t liable for travel outcomes.
Can PadsPass accommodate all types of pets and international destinations?
PadsPass supports a wide range of pets and international travel rules. Certain species or destinations may have specific restrictions, which the platform clearly highlights for the pet parent.
Can PadsPass generate a CVI (certificate of veterinary inspection) or a USDA Health Certificate?
This is a 'coming soon' feature.