Customer Support Hours
Monday–Friday, 9am–5pm ET (excluding U.S. federal holidays)
PadsPass Customer Support is available Monday–Friday, 9:00 AM–5:00 PM Eastern Time (ET), excluding U.S. federal holidays.
We aim to reply within 1 business day (Monday–Friday) during support hours.
Need help outside support hours?
Our Help Center is available 24/7 with troubleshooting steps and FAQs.
Still can’t find what you need?
Email us at support@padspass.com.
If you’re contacting us outside business hours, we’ll reply on the next business day.