Account, Billing & Subscriptions
Plan details, pricing, upgrades and cancellations, billing questions, and account-related settings tied to subscriptions.
Account
Billing
Privacy & Terms
Subscription Management
- My Subscription Type isn’t Displaying Correctly. How Do I Refresh It?
- VIPP Renewal
- If Your Payment Method Is Declined
- How to Update Your Payment Method
- How To Downgrade Your Subscription
- Cancelation Due To Travel Plans Changing
- How To Upgrade Your Account
- How To Cancel Your Digital Pet Passport Subscription
- VIPP Cancellation Process If Pet Passes Away
- Pricing
- In-App Payment Issues & Discount Codes
- Digital Pet Passport Renewal
- Relocation upgrade to VIPP