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My pet’s veterinarian hasn’t verified vaccines and microchip. Can I use the travel planner?
Unfortunately, no - you'll need verified records before you can use our travel planner.
Here's why: Our travel planner is designed to give you accurate, destination-specific guidance based on your pet's actual health status. Without veterinary verification, we can't confirm that your furry family member meets the requirements for travel, which means we can't provide reliable travel recommendations.
What You Can Do Right Now
Get your records verified: Reach out to your veterinarian to verify your pet's vaccination and microchip information. Once they confirm everything through our secure verification process, you'll unlock the full travel planner experience.
Start planning in the meantime: While you wait for verification, you can still browse general travel information and requirements for different destinations to get excited about your upcoming adventures!
Why Verification Matters for Travel Planning
The travel planner uses your pet's verified health information to:
- Show you exactly which destinations your pet is eligible to visit
- Create personalized timelines for any required treatments or documentation
- Give you peace of mind that you're meeting all the official requirements
Think of it this way: Just like you need a valid passport to see which countries you can visit, your pet needs verified health records to access accurate travel planning.
Once your vet verifies those records, you'll be ready to start planning amazing adventures together! 🐾
Need Help Getting Verified?
📧 Email us at support@padspass.com
💬 Live chat during business hours (Monday-Friday, 8 AM-5 PM EST)
We're here to help make the verification process as smooth as possible.