Cancelation due to travel plans changing
My travel plans changed. Can I cancel my subscription?
Yes, you can cancel your Digital Pet Passport subscription at any time but conditions apply.
We completely understand that travel plans can change unexpectedly! As per our Terms of Service, subscriptions are generally non-refundable except for our 7-day cooling-off period for new subscribers.
Before you decide to cancel, consider this: if you change your mind and want to travel later, you'll need to purchase a new subscription. Keeping your current subscription means no additional fees for travel support during your subscription period.