Customer Support Hours

PadsPass customer support is available Monday through Friday from 9:00 AM to 5:00 PM Eastern Time (EST/EDT), excluding federal holidays. During these hours, our team is ready to assist you with any questions or concerns.

Please allow up to 24 business hours for a response to your inquiry.

Need assistance outside of our support hours?

Use our Help Center articles to troubleshoot and find FAQs about our products and services 24/7.

Can’t find what you’re looking for in our Help Center?

Send an email to support@padspass.com, and we will get back to you within 2 business days during our support hours.

Customer Support Hours

When are PadsPass customer support hours?

Need assistance outside of our support hours?

Can’t find what you’re looking for in our Help Center?